Fashion Alette's Emerald Cut white gold CZ Engagement Ring

     FAQ                                                                         

1. Q: Are They Lead Free and Nickel Free

    A: Yes.

2. Q: Our Payment?

    A: We accept the payment by bank transfer/west union/paypal/escrow

3. Q: How Long Is the Lead Time ?

    A: For order from the stock,the lead time can be the day after payment received. For production order,the lead time is around 15-20days.

4. Q: How Long Is the Shipping Time?

    A: Normally we ship by express like dhl/ups/fedex which will arrive in around 3-7days.

5. Q: Can You Provide Professional Pictures?

   A: Yes,We have high definition products pictures ready for our customers

6. Q: How Can We Get the new design?

    A: We do promote for some new items or stocklock items at times.We post the info.in our website and send the flyer by email to our clients.

7. Q: Are you factory or trading company?

    A: We are the export department of a 60 workers jewelry manufacture which has 15 years experience in producing jewelry.

8. Q: What's kind of service can you provide?

    A: ONE STOP SERVICE.

Our company is located in the No.1 commodity market -YI WU,besides traditional jewelry, we'll help you to find anything you want by our resource of manufacture.