Return Policy: Please contact us within 24 hours upon your receipt of the item(s).The refund will be

rendered once the items are sent back in original condition.No refunds/exchage to hair being installed,

cut,dyed,washed or damaged or processed.Please understand,thank you.

Q1:How many pieces of hair for one head?
A : Normally 2pcs are enough for a full head, at most 3pcs.
You can always use the leftover hair later. If you are using hair over 18" you might need another pc.If you are getting

fusion or micro then you will need to consult your stylist.

Q2. What type of hair care products should I use?
A : Treat this hair just as if it was your own hair.
1, Using good quality shampoo and hair conditioner to protect the hair. It's important to keep the hair soft and shiny.
2, You could use gel or spray styling products to keep the hair style.
3, Olive oil will be a good choice to keep the hair healthy.

Q3:Why are my hair extensions getting tangled?
A : Your Hair Extensions tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb)

out your hair daily.
Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult

your stylist for more help.

Q4:How long does it last?
A : This hair can last for very long time depending on how you maintain it. Treat it like your own hair and take very good care

of it in order to use longer.
If you buy 100% virgin hair and take good care of the hair, it can last for over one year.

Q5: Why the colors of hair extensions don`t seem exactly as the pictures show or description says?

A : Different monitor have different displays. The same color number may have a little color difference. You could dye the hair

if you need different color.

Q6: How to tell human hair from synthetic hair?
A : Human hair has natural protein . It is easy to tell by burning and smell: human hair will be ash, which will go away after

pinching. Human hair will smell foul. When burning, the human hair will show white smoke. While synthetic hair will be a

sticky ball after burning and will show black smoke.Moreover, human hair may have very little gray hair or split ends. It is

normal but not a quality problem.