Semi-auto manual STITCHING MACHINE

Q: Are you manufacturer or trading company ? Do you have Import &Export right ?

A: we are manufacturer with more than 30 years experience .  we have Imp & Exp license ,we can export machines to you directly .

Q: where is your factory ? How can I visit there ?

A: our factory is located in Dong guang County ,Cang Zhou city , He bei province ,China . It is 2 hours from JINAN international airport by car and 1 hour from Cang Zhou high-speed train station.

Q: what is the payment terms ?

A: (1) TT, 30% as deposit, 70% balance before loading

  (2)100% irrevocable L/C at sight .

Q: How about after-sales service process? Can I get spare part easily?

A:when problem occur when machine running , contact our sale manger at once, we will solve problem as soon as possible .we will follow below 3 items.

1. Small parts send by DHL at the top speed. (like thin blade, PLC etc)

2. Middle parts by air at the top speed. (like cut off knife)

3. Big parts by ship at the top speed. (like corrugated roll)

Q: what certificated do you have ?

A: We have CE and ISO certificates .

1.We need tp test the machine working condition before delivery to customer country.

2.If you need our engineers install and teach you hoe to operate machine, we also can send our engineers to your country, but need you bear all fee, tickets, foods, hotel and salary 120usd/day per engineer.

3.Our machine has one year warranty,during this period, if problems caused by our machine quality, we will change all parts for you by free fee.If any questions,can by email by 24hours,we also help you solve these eoblems.